OUR QUALITY

All our products are handed picked and directly from local artists resides in Japan and east Asia.

Carefully packed and handle by our most thoughtful personnel. all tea's will be temperature control in house and during shipment. We will always do our best to ensure the highest quality when arriving to your doorstep. 

For ceramics, each piece is hand crafted and colored, so some detailed will not be the same between each piece, if you wish to look through them, please email us at info@atotea.com or come visit our show room located at 15 Wooster. New York NY 10013. 

Thank you very much!

-ato tea


SHIPPING

We provide domestic shipping within the U.S.  Please allow us 3-7 business days for shipping and handling.

We currently don't offer any international shipping. 


EXCHANGE

REFUND

All sales of Tea and Vintage object are final sale.

Please email us at info@atotea.com for exchange/refund.

Regular price product may be returned for exchange or online store credit only. Unfortunately, we do not accept monetary refunds.

All discounted orders are final sale. Exchanges can be made within 10 days of receiving your parcel by emailing us at info@atotea.com.